Privacy Policy

How we handle and protect your information

Vega Tours & Travels collects only the information needed to plan and deliver your holiday — your name, contact details and travel preferences. We never sell your data.

Use of Information

Your details are used solely to process bookings, share itineraries and offer relevant travel updates. You may opt out of marketing communication at any time.

Security

Data is stored on secured systems with restricted access. Payment information is processed through trusted, PCI-compliant gateways and is never stored on our servers.

What this website collects

• Booking and enquiry forms: your name, phone number, email (optional on most forms), travel dates, number of travellers and the package or route you asked about.
• Newsletter: your email address.
• Chat: the messages you type, and your phone number if you share it so we can call back.

Analytics

We use Google Analytics 4 and a first-party visit tracker to count page views, see which pages lead to enquiries and measure campaign sources (for example utm tags). These tools record pages visited, device and browser type and approximate location, not your name.

Payments

When an online payment option is shown at booking, the payment is handled by the payment provider's own checkout (Razorpay for cards and UPI); card details are entered with them, not on this site. Bank-transfer and UPI references you submit are stored with your booking.

How we use it

Enquiries and bookings go into our own customer records so the team can call, WhatsApp or email you about that trip, send the itinerary and confirm the booking. A booking also sends you a confirmation email. We do not sell your details.

Cookies and browser storage

Google Analytics sets its own cookies (such as _ga) to tell visits apart. The site also keeps a few small items in your browser — for example the logo for faster loading, the chat conversation for the current session, and whether you have already reacted to a package — which you can clear at any time from your browser settings.

Your choices

To ask what we hold about you, correct it or delete it, email dinesh@designanddevelopment.in or call +91 95116 38160. Read our terms and cancellation policy too.