How should we estimate luggage space?
Count suitcases and bulky items as well as travellers. Ask the team to confirm the proposed vehicle’s suitability for the whole group.
Can pickups be grouped?
Share pickup addresses and the times people can be ready. Grouping may be discussed where it fits the route and available vehicle plan.
Is a particular vehicle guaranteed?
A vehicle request is not an allocation. Confirm the proposed type, seating, luggage suitability and availability for your travel date.
How do we request a journey-specific quote?
Send your dates, traveller count and traveller count, luggage and pickup locations. Include fixed arrival or departure commitments so the team can review the complete vehicle and route requirement.
What should we confirm before booking?
Check the date, route, pickup, vehicle suitability and written fare inclusions. Confirm waiting, permitted distance, tolls, parking and any other exclusions before treating the journey as booked.