Should I share the hotel map pin?
Yes. Include the hotel name, full address and map location if available, particularly where an entrance or access road could be unclear.
Can pickup connect to a flight?
Provide the airport, terminal and flight departure time. Agree a pickup plan with appropriate travel allowance rather than treating an approximate arrival estimate as a guarantee.
How is the pickup time agreed?
The time should follow the destination commitment, route and pickup conditions. Confirm the exact arrangement directly and keep the agreed contact details available.
How do we request a journey-specific quote?
Send your dates, traveller count and hotel address, departure deadline and next destination. Include fixed arrival or departure commitments so the team can review the complete vehicle and route requirement.
What should we confirm before booking?
Check the date, route, pickup, vehicle suitability and written fare inclusions. Confirm waiting, permitted distance, tolls, parking and any other exclusions before treating the journey as booked.